tabeej Privacy Policy
Your personal data belongs to you. This Privacy Policy explains exactly what information tabeej collects, why we collect it, how we protect it, and what rights you have as a player on our Bangladesh platform.
Introduction
This Privacy Policy ("Policy") describes how tabeej ("tabeej", "we", "us", "our") collects, processes, stores, shares, and protects the personal information of individuals ("you", "your", "Player", "User") who access or use the tabeej online casino and sports betting platform at https://tabeej.app. This Policy applies to all personal data submitted through the tabeej website, mobile browser interface, account registration forms, financial transaction processes, and any communications between you and tabeej's customer support team.
By registering a tabeej account or continuing to use the tabeej platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the tabeej platform and may request account closure by contacting us at [email protected].
tabeej is committed to handling your personal data with care, transparency, and respect. We do not sell your personal data to third parties for marketing purposes. We collect only the data we genuinely need to deliver a safe, fair, and reliable betting and casino experience to players across Bangladesh.
Privacy at a Glance
1Information We Collect
1.1 Registration Information
When you create a tabeej account, we collect the personal information you provide during the registration process. This includes your full name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or Barisal), email address, mobile phone number, and your chosen username. This information is required to verify your identity, confirm that you meet our minimum age requirement of 21 years, and to administer your account.
1.2 Identity Verification Documents
In order to comply with our anti-fraud and know-your-customer (KYC) obligations, tabeej may request copies of identity documents from players. These may include a National Identity Card (NID), passport, or driver's licence. Where required for payment verification, we may also request a screenshot or reference number from a mobile banking transaction (bKash, Nagad, Rocket, or Upay) or a bank statement from an account held with any recognised Bangladeshi financial institution. These documents are used solely for identity verification and are stored securely with restricted access.
1.3 Financial Transaction Data
When you make a deposit or withdrawal on tabeej, we collect transaction-related data including the payment method used, transaction reference numbers, transaction amounts in Bangladeshi Taka (৳ BDT), timestamps, and transaction status. We do not store full payment card numbers. For mobile financial service transactions via bKash, Nagad, Rocket, or Upay, only the account phone number and transaction reference are retained — we do not store your mobile banking PIN or any authentication credentials.
1.4 Platform Usage Data
We automatically collect technical and behavioural data when you use the tabeej platform. This includes your IP address, browser type and version, device type and operating system, session duration, pages visited, games played, bet amounts and outcomes, and in-platform navigation patterns. This data is used to optimise platform performance, personalise your gaming experience, detect fraudulent activity, and improve our services.
1.5 Communications Data
If you contact tabeej's customer support team by email or through the platform's messaging interface, we retain records of those communications including the content of messages, timestamps, and any attachments provided. This data is used to resolve your query, improve our support quality, and maintain a dispute resolution record where applicable.
1.6 Cookies and Tracking Technologies
tabeej uses cookies and similar tracking technologies to maintain your session state, remember your preferences, and analyse platform usage patterns. You may configure your browser to reject cookies, however doing so may affect the functionality of certain features on the tabeej platform. We do not use third-party behavioural advertising cookies.
2How We Use Your Information
tabeej processes the personal data we collect for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification | Name, date of birth, address, NID/passport |
| Processing deposits and withdrawals in ৳ BDT | Payment method details, transaction references |
| Fraud prevention and security monitoring | IP address, device data, transaction history |
| Customer support and dispute resolution | Communications records, account activity logs |
| Platform personalisation and game recommendations | Usage data, game history, session behaviour |
| Responsible gaming tools and player protection | Betting patterns, deposit frequency, session duration |
| Promotional communications (with consent) | Email address, mobile number, preference settings |
tabeej will not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by applicable law.
3Data Sharing & Third Parties
3.1 Payment Processing Partners
To facilitate deposits and withdrawals, tabeej shares necessary transaction data with our payment processing partners, including mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking institutions operating in Bangladesh (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others). Data shared with payment partners is limited strictly to what is required to complete and verify the transaction. These partners are contractually bound to handle your data securely and in accordance with applicable financial data protection standards.
3.2 Game Technology Providers
The tabeej platform integrates games and live casino content from third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. When you play a game delivered by a third-party provider, that provider may receive your Player ID and session token for the purpose of delivering and settling the game. These providers do not receive your full personal profile. All integrated game providers are contractually required to maintain data security standards consistent with this Policy.
3.3 Legal and Regulatory Disclosures
tabeej may be required to disclose player personal data to law enforcement authorities, regulatory bodies, or financial intelligence units in response to a valid legal request, court order, or statutory obligation. In such cases, tabeej will disclose only the minimum data necessary to satisfy the legal requirement and, where permitted by law, will notify the affected player of the disclosure.
3.4 Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of all or part of tabeej's business, player data may be transferred to the acquiring or successor entity as part of that transaction. In such circumstances, tabeej will ensure that the receiving entity commits to maintaining data protection standards at least equivalent to those described in this Policy. Players will be notified of any such transfer in advance where practicable.
3.5 No Sale of Personal Data
tabeej does not sell, rent, or trade player personal data to any third party for commercial, marketing, or advertising purposes. Any data sharing arrangement that tabeej enters into is governed by a data processing agreement that limits the use of your data to the specific purpose for which it was shared.
4Data Retention
tabeej retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with the following principles:
- Account Data: Retained for the duration of your active account relationship with tabeej, plus a minimum of five years following account closure to satisfy anti-money laundering record-keeping obligations.
- Transaction Records: Financial transaction data, including deposit and withdrawal records in Bangladeshi Taka, is retained for a minimum of seven years from the date of the transaction.
- Identity Verification Documents: Copies of NID, passport, or other identity documents are retained for a minimum of five years following account closure.
- Customer Support Records: Communications with the tabeej support team are retained for three years from the date of the last interaction in the relevant support thread.
- Usage and Session Logs: Platform usage logs are retained for up to 24 months from the date they were generated, after which they are anonymised or deleted.
- Marketing Consent Records: Records of your consent to or opt-out from marketing communications are retained for as long as is necessary to demonstrate compliance with consent obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.
5Data Security
tabeej implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
- SSL/TLS Encryption: All data in transit between your device and tabeej servers is encrypted using Transport Layer Security (TLS). You can verify this by checking for the padlock indicator in your browser's address bar when visiting tabeej.app.
- Encrypted Data Storage: Sensitive data fields, including identity document references and payment method identifiers, are stored in encrypted form on tabeej's servers.
- Access Controls: Access to player personal data within tabeej's systems is restricted to authorised personnel who require it for legitimate operational purposes. All access events are logged and subject to regular audit.
- Two-Factor Authentication: tabeej's internal systems that handle player data are protected by multi-factor authentication to prevent unauthorised staff access.
- Regular Security Reviews: tabeej conducts periodic security assessments of its platform infrastructure to identify and address potential vulnerabilities.
- Incident Response: In the event of a data security incident that may affect your personal data, tabeej will notify affected players without undue delay and will take all reasonable steps to contain and remediate the incident.
While tabeej takes data security seriously and applies the above measures diligently, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their tabeej accounts and to contact [email protected] immediately if they suspect unauthorised access to their account.
6Your Data Rights
As a tabeej player, you have the following rights with respect to your personal data held by tabeej. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request".
6.1 Right of Access
You have the right to request a copy of the personal data that tabeej holds about you. Upon receipt of a valid access request, tabeej will provide you with a summary of your personal data within a reasonable timeframe.
6.2 Right to Rectification
If any personal data tabeej holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update certain account details directly through your tabeej account settings; for other corrections, please contact our support team.
6.3 Right to Erasure
You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. Please note that tabeej may be required to retain certain data for legal or regulatory reasons even following a deletion request, as described in Section 4 of this Policy. Where full deletion is not possible, tabeej will explain which data must be retained and why.
6.4 Right to Restrict Processing
In certain circumstances, you have the right to request that tabeej restrict the processing of your personal data — for example, while a dispute regarding its accuracy is being resolved. Where processing is restricted, tabeej will continue to store the data but will not actively process it until the restriction is lifted.
6.5 Right to Withdraw Consent
Where tabeej processes your personal data on the basis of your consent — for example, for the purpose of sending promotional communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal. You may opt out of marketing communications at any time via your account notification settings or by contacting [email protected].
7Cookies Policy
tabeej uses cookies — small text files stored on your device — to enable essential platform functionality, maintain your login session, remember your preferences, and gather anonymised analytics about how players use the tabeej platform. The categories of cookies we use are as follows:
- Essential Cookies: Required for the tabeej platform to function correctly. These include session cookies that keep you logged in during your visit. These cannot be disabled without affecting core platform functionality.
- Preference Cookies: Remember your settings and preferences (such as language preference and game display options) so that you do not need to re-enter them each time you visit.
- Analytics Cookies: Collect anonymised data about which pages and games are visited most frequently, helping tabeej improve the platform experience for all players. No personally identifiable information is included in analytics data.
- Security Cookies: Help detect and prevent fraudulent login attempts and session hijacking by validating the integrity of your active session.
tabeej does not use third-party behavioural advertising cookies. You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the tabeej platform.
8Minors & Age Restriction
The tabeej platform is strictly intended for adults aged 21 years and above. tabeej does not knowingly collect personal data from individuals under the age of 21. If tabeej discovers or is notified that personal data has been collected from a player who does not meet the minimum age requirement, the associated account will be immediately suspended, all collected data will be deleted, and any deposits received will be returned to the payment method from which they originated, subject to verification.
If you are a parent or guardian and have reason to believe that a minor in your care has registered a tabeej account or provided personal data to the platform, please contact our support team immediately at [email protected] so that we can take appropriate action without delay.
9Updates to This Policy
tabeej reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we provide. When material changes are made to this Policy, tabeej will notify registered players by posting a prominent notice on the tabeej platform and, where appropriate, by sending a notification to your registered email address. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the tabeej platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the platform and may request account closure by contacting [email protected]. We encourage you to review this page periodically to remain informed of how tabeej handles your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact tabeej's data support team at [email protected]. Our team is available 24 hours a day, 7 days a week, operating in Bangladesh Standard Time (UTC+6).